Service Update: Rail Delays Following Telstra Outage
Monday 13 July 2026
Service Update: Rail Delays Following Telstra Outage – Update #2
Further to our update last week, customers should continue to expect rail freight delays while network recovery continues.
Capacity on the Melbourne to Brisbane corridor remains constrained due to congestion. Additional services are being arranged by our rail partners to assist with clearing the backlog and restoring normal transit times.
We will continue to monitor the situation closely and work with our rail partners to minimise disruption.
For the latest consignment status, please refer to the Sadleirs Online Portal. For further support, please contact your local Sadleirs Logistics representative.
Thank you for your patience and understanding.
Kind regards,
The Sadleirs Logistics Team
Thursday 9 July 2026
Service Update: Rail Delays Following Telstra Outage
Dear Valued Customer,
Please be advised of delays to rail freight movements following the recent Telstra telecommunications outage.
Rail services have now resumed across the country, however recovery of the network is occurring progressively. The outage caused service cancellations, displaced equipment and a significant backlog of freight requiring recovery.
Customers may experience extended delivery timeframes over the coming days. Arrivals into Perth are expected to be particularly impacted, with some freight currently running approximately 24-48 hours behind schedule. Further delays or cancellations may occur while the network works through the backlog.
At this stage, we expect the network to be operating closer to normal service levels by Thursday next week, although this remains subject to change.
Our team is monitoring the situation closely and working with our rail partners to minimise disruption wherever possible. We will continue to provide updates as further information becomes available.
For the latest status of individual consignments, please refer to the Sadleirs Online Portal. Expected delivery dates and milestones will continue to be updated as recovery progresses. For further support, please contact your local Sadleirs Logistics representative.
Thank you for your patience, understanding and continued support.
Kind regards,
The Sadleirs Logistics Team
