Dear Valued Customers,

On Saturday 16th February, a Pacific National train derailed at Kultanaby SA, blocking the mainline.

The track is still expected to open mid-morning Thursday 21st February. Although the line will re-open, freight is not expected to arrive in Perth or Eastern States until early Saturday morning at the earliest.

We apologise for any inconvenience caused by this derailment and ask for your understanding as we get through a significant backlog of freight.

If you have any questions, please don’t hesitate to contact your local customer service team.

Regards,

David Cox
Chief Operating Officer