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111 articles found

31 May 2022

Customer Notice: Derailment Kyogle, NSW

Customer Notice: Derailment Kyogle, NSW

Update: 2/6/2022 Following on from our advice regarding yesterday’s derailment at Kyogle, we are still waiting further information on recovery…

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Australian Customer Advice

13 May 2022

Customer Notice: Train Collision at Glenfield, Sydney

Customer Notice: Train Collision at Glenfield, Sydney

Please note that due to a train collision this morning at Glenfield (near Casula) in Sydney, rail services from Sydney…

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Australian Customer Advice

6 May 2022

Customer Notice – Minor Derailment, SA

Customer Notice – Minor Derailment, SA

Please note a derailment has occurred in Bowmans SA, north of Adelaide late yesterday. The derailment is considered minor, with…

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Australian Customer Advice

24 April 2022

National Public Holiday

National Public Holiday

Please be advised Monday 25th April 2022 our offices will be closed Nationally due to Anzac Day Public Holiday. We…

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Australian Customer Advice International Customer Advice

8 April 2022

Local flooding in NSW affecting Sydney rail line

Local flooding in NSW affecting Sydney rail line

Dear Valued Customer, Please note that NSW is currently experiencing heavy rainfall which has seen Sydney surpass its annual rainfall average…

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Australian Customer Advice

31 March 2022

NSW Main Rail Line Disruptions due to Flooding

NSW Main Rail Line Disruptions due to Flooding

31/03/2022 Please note that heavy rain in the Northern River Regions of NSW has affected the main rail line. The…

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Australian Customer Advice

11 March 2022

Public Holiday Notice

Public Holiday Notice

Please be advised Monday 14th March 2022 our VIC & SA offices will be closed due to a public holiday….

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Australian Customer Advice International Customer Advice

8 March 2022

UPDATE: Rail closures due to flooding on the East Coast.

UPDATE: Rail closures due to flooding on the East Coast.

14th March 2022 Following on from our communication last week we have been advised that re-opening of the track is…

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Australian Customer Advice

3 March 2022

Public Holiday Notice

Public Holiday Notice

Please be advised Monday 7th March 2022 our WA offices will be closed due to Labour Day public holiday. All…

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Australian Customer Advice

2 March 2022

Floods Causing Network Disruptions

Floods Causing Network Disruptions

Dear Customer, Following our previous communication, the main rail line between Coffs Harbor and Acacia Ridge (Brisbane) remains closed due…

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Australian Customer Advice

2 February 2022

Customer Notice – Rail Line now back open

Customer Notice – Rail Line now back open

EAST-WEST RAIL LINE IS NOW OPEN 17/02/2022 Dear Valued Customer, We confirm that the main rail line into Western Australia…

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Australian Customer Advice Updates

25 January 2022

Public Holiday Notice

Public Holiday Notice

Please be advised Wednesday 26th January our offices will be close Australia-wide due to Australia day public holiday.    

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Australian Customer Advice Uncategorised

3 December 2021

Sadleirs Logistics Service Schedule

Sadleirs Logistics Service Schedule

Please be advised that aside from the normal public holidays, Sadleirs will remain open with a skeleton staff over the…

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Australian Customer Advice Updates

29 November 2021

Important Customer Notice – Rail closure

Important Customer Notice – Rail closure

We have been advised that the North/South rail track has been closed between Glenapp-Loadstone QLD, approximately 40km south of Beaudesert,…

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Australian Customer Advice

10 November 2021

Important Customer Notice – Derailment WA

Important Customer Notice –  Derailment WA

UPDATE: 11/11/2021 Following on from our announcement yesterday, we confirm that the mainline in and out of Perth has re-opened….

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Australian Customer Advice Updates